Support - Psychiatry Letter

Support for Psychiatry Letter

Last Updated: August 1, 2024

Welcome to the Psychiatry Letter Support Page. We are here to assist you with any questions or issues you may have regarding our website, courses, books, and other educational content.

1. Frequently Asked Questions (FAQs)

Before contacting us, please review our FAQs section, where you might find answers to common questions about:

  • Account registration and login
  • Course access and progress
  • Payment and billing
  • Technical requirements
  • Content-related inquiries

(Note: A dedicated FAQ section will be available on the website soon.)

2. Contacting Support

If you cannot find the answer to your question in our FAQs or require further assistance, please do not hesitate to contact our support team. We aim to respond to all inquiries within 24-48 business hours.

  • Email Support: For all support-related questions, technical issues, or general inquiries, please email us at: info@psychiatryletter.com

When sending an email, please include the following information to help us assist you more efficiently:

  • Your full name
  • The email address associated with your Psychiatry Letter account (if applicable)
  • A detailed description of your issue or question
  • Any relevant screenshots or error messages

3. Technical Requirements

To ensure the best experience with our online courses and website, we recommend the following technical specifications:

  • Browser: Latest versions of Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge.
  • Internet Connection: A stable broadband internet connection (minimum 5 Mbps download speed).
  • Device: Desktop computer, laptop, tablet, or smartphone.
  • Software: PDF reader for downloadable materials.

4. Feedback and Suggestions

We are always striving to improve our services and content. If you have any feedback, suggestions, or ideas that could enhance your experience with Psychiatry Letter, please share them with us. Your input is highly valuable.

5. Business Hours

Our support team is available during the following business hours:

  • Monday - Friday: 9:00 AM - 5:00 PM (EST)
  • Weekends and Public Holidays: Closed

We appreciate your patience and understanding. Thank you for being a part of the Psychiatry Letter community!